Delivery & Return

Enjoy 100% Free Shipping to all European Union countries, dispatched directly from our local EU warehouse. Fast delivery, zero customs duties, and no hidden fees for your wholesale orders.

delivery return img

Order Fulfillment Overview

GDVape guarantees a seamless and secure B2B wholesale process. Once you place your order online, you will proceed with a secure Bank Transfer (SEPA/T/T). As soon as your payment clears, our European distribution center will immediately pack and dispatch your goods via reliable logistics networks. We ensure that your bulk orders arrive safely, quickly, and ready for retail.

How To Order?

1. Select & Submit Order

delivery img icon 1

2. Email&Whatsapp Payment Proof

delivery img icon 2

3. Dispatch Upon Payment

delivery img icon 3

4. Await Delivery

delivery img icon 4
small items

Small items

Eu Warehouse

Free Shipping

3-7Day

China Warehouse

Global Standard Freight (7-15 Days)

Calculated

Return & Replacement Policy

Please read our wholesale return and replacement policies carefully before placing an order:

  • Pre-Dispatch Cancellations: If you encounter any issues or need to request a refund after payment, please contact us immediately. Refunds can only be processed before your order is dispatched from our warehouse.

  • No Returns After Shipping: Due to the wholesale nature of our business, once an order has been shipped, we do not accept returns or provide refunds under any circumstances.

  • Damaged or Defective Products: If you receive any damaged items, please immediately take clear photos and record a video of the defective products as evidence.

  • Replacement Process: Send the photo and video proof to our support team. Once verified, we will automatically include the replacement products for the damaged items in your next order.

FAQs

Where do you ship from and how long does it take?

We dispatch orders directly from our local European warehouses and our China headquarters. For EU warehouse stock, you can expect fast, duty-free delivery within a few business days. For shipments from our China warehouse, global standard freight typically takes 7-15 days.

What payment methods do you accept for wholesale orders?

To ensure secure B2B transactions, we exclusively accept Bank Transfers (SEPA/T/T) for online checkouts. Once you submit your order, please email your payment proof to info@gdvape.com so we can immediately process your dispatch.

What is your return and replacement policy?

We only process cancellations and refunds before an order is dispatched. Once shipped, we do not accept returns. If you receive damaged items, please send photo and video proof to our support team. Once verified, we will automatically include the replacement products in your next order.

Do I need to pay customs duties for European orders?

No. If your delivery address is within the European Union and the products are dispatched from our EU warehouse, your order enjoys 100% free shipping with zero customs duties and no hidden fees.

What is your Minimum Order Quantity (MOQ)?

We maintain a highly flexible Minimum Order Quantity of just 10 pieces to support businesses of all sizes. For specific tier-pricing on larger bulk orders, please reach out to our sales team.